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AWD Workflow Systems

AWD Workflow systems are all about integration, flexibility and organisation. AWD Workflow solutions provide a platform on which you improve service, reduce costs and above all increase productivity. IT Micronet can provide your business with an adaptable and scalable solution.

The first and foremost Workflow package that we at IT Micronet both install and support is a DST Systems / International product know as AWD* Workflow (Automated Work Distributor). Work processes are translated into ‘flows’ which map the procedures that make up your business. These workflows are then maintained by your people, providing a flexible and manageable solution. Your business may continue to face new challenges brought on by growth, acquisition, and changes in business volumes. Without flexible processes to link the different organisational models together, a company can be significantly impacted. In short, Workflow is designed to fit your unique business processes.

Being able to change the distribution of work quickly is one of the key strengths of workflow. The ability to channel work from one area to another without affecting quality is of major benefit. Remove the need for paper and you remove the barriers of conventional business, allowing real flexibility when and wherever needed.

Prioritisation of your work provides dynamic processing regardless of volume. Add to this the quality assurance process built into workflow and you have a complete solution, efficient and manageable.

As well as introducing Workflow to your company we also review and improve existing implementations. It could be the case that your implementation is not working to its full potential and not delivering all there is to offer. We can give your Workflow solution a complete health check and then back this up with the skills required to maximise the return on your investment.

It could be that you are moving your workflow on and require custom code to ‘hook’ into another part of your business. IT Micronet is capable of supplying the right development resource at the right time, and only for as long as needed.

*AWD Workflow is a registered trademark of DST Systems / International.

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